Delivery Information

DELIVERY CHARGES

Delivery charges depend on item size:

• Small items at £2.40 (Royal Mail envelope)
• Large items at £7.95 (majority of fabrics and wallpapers)
• Extra large items at £27.95

Delivery to Scottish Highlands and Northern Ireland is £17.95. Delivery would be a 2-5 day service.

Delivery to Isle of Man is £36.00. Delivery to Isle of Wight is £26.00. Delivery would be a 2-5 day service.

Free mainland UK delivery for orders over £150. Check your postcode and apply in the basket or at checkout.

DELIVERY TIMES

Most parcels arrive between 2-5 working days, though those in Northern Ireland and Scottish Highlands should expect around 7-10 working days, especially during the busy holiday period.

Casamance, Casadeco, Caselio and Camengo are based in France therefore delivery is approx 10-15 working days (subject to stock). We recommend you contact our sales team to check stock levels before placing your order.

Our delivery times are given as a guide only, and we cannot accept any liability for any delay caused by the delivery agent used or for any other unexpected delays. If you require goods to arrive within a specific timescale please contact us either through our contact details at the bottom of the website and we will able to advise you further.

Please be aware that if your order is made up of items that are to be dispatched from multiple locations you may receive it in several separate deliveries, and these could be on different days. No further carriage charges will be incurred.

NON-UK DELIVERIES

We’re currently not shipping outside the UK.

This includes the Channel Islands, Republic of Ireland, or other EU countries due to Brexit-related adjustments.

If you have a bespoke requirement, simply get in touch with our Sales team, LiveChat or call 01274 588079.

ALTERNATIVE DELIVERY ADDRESSES

House Decor Interiors can deliver to addresses other than the billing address, including directly to curtain makers or upholsterers. However, we advise checking the items upon receipt as we can’t accept liability for incorrectly labelled items once altered.

ACCEPTING YOUR DELIVERY

Please inspect all goods on arrival and report any discrepancies within 7 days. If absent during delivery, the courier will leave contact information for you to reschedule. Unreachable customers may need to cover a small redelivery fee.

If you have already received delivery of your order and wish to return it please contact our sales team or visit our Return and Refund Policy.